Returns & Refund Policy
Due to the perishable nature of our food products, we can only accept returns for items that are damaged, defective, or incorrect upon arrival. Please notify us within 7 days of delivery to ensure a swift resolution for your noodle order.
Return Process
- 1.Inspect Your Package
Upon delivery, please check your noodle packs or cups for any signs of damage, punctures, or incorrect flavors.
- 2.Contact Customer Support
Email our support team with your order number and clear photos of the damaged or incorrect items.
- 3.Verification Process
Our quality assurance team will review your claim within 48 hours to confirm the eligibility for a refund or replacement.
- 4.Receive Refund or Replacement
Once approved, we will either ship out a fresh batch of noodles or issue a full refund to your original payment method.